Lucky Brand Reviews
(Rated by 1859 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
- Authorize.Net
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
$OFF10
$OFF10
$OFFOverall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Return Policy4.7
- Price & Quality4.3
- Good Value5.0
- Shipping & Delivery4.0
Recent Customer Reviews (10)
Charlotte Abbott
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Marte Bolink
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Ólafía Eggertsdóttir
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David Seiler
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Edward Conkle
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Eulalie Vachon
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Augusto Moretti
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Mia Saunders
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Uwe Hahn
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Claire Kitson
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Payment Methods
Accepted Payment Options:
Prices for items on Luckybrand.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Authorize.Net
Payment Process
- Payments can be made online during the checkout process.
- For Lucky Brand credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Lucky Brand Pros & Cons
Pros
1
Variety of Products: Lucky Brand offers a wide selection of clothing, shoes, and accessories for men, women, and kids.
2
Designs: Consumers appreciate the designs and styles of Lucky Brand's products.
3
Sales: The company offers significant discounts during sales events, such as Black Friday deals up to 75% off.
CONS
1
Customer Service: Reviews consistently highlight poor customer service, including unhelpful representatives, long wait times, and unfulfilled promises.
2
Return Policy: The return process is often described as complicated and frustrating, with some customers reporting difficulties in obtaining return labels or experiencing delays in refunds.
3
Quality Issues: Many customers have reported receiving poor-quality products, including damaged or defective items.
4
Shipping Issues: There have been complaints about mis-shipped items and delayed or non-delivered orders.
Lucky Brand Features and Benefits
Features
Wide Range of Products
The platform provides a wide range of jeans along with other casual apparel such as t-shirts, jackets, and footwear.
Focus on Denim
Lucky Brand is known for its focus on denim, offering a variety of styles and fits.
New Arrivals
The website regularly features new arrivals, keeping the collection fresh and up-to-date.
Sales
Lucky Brand often has sales, allowing customers to purchase items at discounted prices.
Faster Checkout
Customers can securely save their addresses and billing information for a faster checkout process.
High Brand Recognition
Lucky Brand has high brand recognition and is popular among consumers for its unique designs and quality jeans.
Variety of Products
Lucky Brand offers a wide selection of clothing, shoes, and accessories for men, women, and kids.
Designs
Consumers appreciate the designs and styles of Lucky Brand's products.
50% Off
Items are available at discounted prices, with comp value prices listed next to the current price. For example, items like $59.50 (comp value $119.00) and $24.75 (comp value $49.50) are available at discounted rates.
Free Ground Shipping
On orders over $85, customers receive complimentary ground shipping on their LuckyBrand.com purchase. This offer is valid for a limited time and applies to orders shipped to a single address within the contiguous United States and Washington D.C..
Shipping Methods
Standard shipping takes 3-6 business days, expedited shipping takes 2 business days, and next-day shipping is available for orders placed before 9 PM EST.
Return Policy
Allows for online purchases to be returned by mail within 60 days of the purchase date for a full refund to the original form of payment. Items must be unwashed and unworn, or if defective, to qualify for a return.